Responsible Gaming at Lilibet Casino

At Lilibet Casino, responsible gaming is not a compliance checkbox. It is a core part of how the platform is built and how we think about our relationship with every player on the site. We want every session to be a positive and controlled experience, and we provide a full set of self-regulation tools that let you define your own limits without needing to contact support. All tools are available directly in the account settings and take effect immediately when activated.

Gambling is entertainment. It should feel enjoyable, not stressful, anxious, or financially damaging. If you notice that playing is beginning to affect your daily life in a negative way, acting early makes an enormous difference. The sooner boundaries are set or a break is taken, the easier it is to regain control. We are here to support that process in every way we can.

It is not always easy to recognise from the inside when gaming has shifted from entertainment to a problem. The following signs may indicate that it is time to take a break, set stricter limits, or seek support from a professional:

• Spending more money on gambling than you can genuinely afford to lose
• Chasing losses by placing further bets to try to recover money already lost
• Gambling is interfering with work, education, family life or social relationships
• Lying to others about how much you play or how much you have lost
• Feeling restless, irritable, or anxious when you are unable to play
• Borrowing money or selling possessions to fund gambling activity
• Using gambling primarily as a way to escape stress, anxiety, or negative emotions
• Having tried to cut down or stop gambling before without lasting success

Recognising yourself in one or more of these points is not something to be ashamed of. Gambling-related problems affect a wide range of people and are a recognised public health issue with effective treatment options available. The first and most important step is acknowledging the situation and making use of the tools and support that exist, whether that starts with the limits built into your account or with reaching out to a specialist.

Lilibet Casino provides a comprehensive set of self-regulation tools that you control entirely, directly from the account panel. Any restriction you apply takes effect immediately. Changes that increase a limit or remove a restriction require a mandatory cooling-off period before they take effect, a deliberate design choice that protects against impulsive decisions made in the heat of a session.

All responsible gaming tools are found under Settings and then Responsible Gaming after logging in. If you wish to request self-exclusion or permanent account closure, email the support team directly with a brief description of your situation. These requests are never questioned or delayed. The team treats every responsible gaming enquiry with full discretion and the highest possible priority.

If you or someone you know is struggling with gambling-related difficulties, professional help is available in Norway. All of the services listed below are free of charge and can be contacted anonymously.

Hjelpelinjen on 800 800 40 is the primary contact point for Norwegian players seeking help with gambling-related problems. The service is entirely free and staffed by specialists with dedicated expertise in gambling harm. You can call, chat, or send a message via hjelpelinjen.no. Family members and people concerned about a loved one are equally welcome to reach out.

Lotteri- og stiftelsestilsynet (Lottstift) is the Norwegian supervisory authority for gambling and provides detailed guidance on responsible gaming, the national self-exclusion register, and Norwegian gambling law. Gamblers Anonymous Norway runs peer support groups based on the twelve-step programme, where you meet others who have lived experience of gambling problems and found their way through them.

Reaching out for help is a sign of strength, not weakness. Gambling problems are treatable, and effective support is available to everyone who wants it.

Even for players who are not experiencing difficulties, building good habits from the start is the most reliable way to keep gaming enjoyable over the long term. The following guidelines are straightforward to follow and make a genuine difference:

• Set a budget before you start and stick to it. Decide on an amount you are comfortable losing entirely, and never exceed it regardless of how the session is going
• Never gamble with borrowed money or funds set aside for essential expenses such as rent, food, or bills
• Take regular breaks during longer sessions. Step away, move around, and return with a clear head
• Accept losses as part of the game. No strategy guarantees a profit, and every game on the platform carries a built-in house edge
• Never chase losses. If you have reached your budget for the day, stop. Attempting to recover lost money almost always leads to larger losses
• Use the responsible gaming tools in your account settings proactively, not only as a last resort
• Play in a clear state of mind. Alcohol and other substances impair judgement and lead to decisions you are likely to regret
• Keep gambling separate from the rest of your life. It should not be your primary leisure activity or a way of avoiding problems elsewhere

Gaming at Lilibet Casino should always feel like something you are choosing to do for enjoyment, on your own terms. We want you to leave every session feeling good about the experience, regardless of the outcome. If you ever have questions about responsible gaming or want to activate any of the tools described on this page, the Norwegian-language support team is available around the clock via live chat.